Text us at (404) 857-1533 with your name, original pickup time, and your new requested time. We’ll confirm the change within minutes. Changes within 1 hour of pickup may require a new booking.
Text us at (404) 857-1533 with your name and booking date. Standard rides can be cancelled up to 2 hours before pickup for a full refund. Please review our Terms & Conditions for event and wedding cancellation policies.
Text us immediately at (404) 857-1533. We monitor all active rides and will locate your driver or dispatch a replacement right away. For airport pickups, make sure you’re at the correct pickup area (arrivals level, outer curb).
Email [email protected] with your name, booking date, and the charge in question. We’ll review and respond within 1 business hour. If a correction is needed, refunds are processed within 5-10 business days.
Text or call (404) 857-1533 as soon as possible. Include the date and time of your ride. We’ll contact your driver immediately to locate and arrange return of your items.